Work Injury Compensation

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Make a Work Injury Compensation Claim

1

Required documents

  1. iReport to Ministry of Manpower
  2. Completed claim form (only if iReport is not required)
  3. Copy of Employee’s work permit/NRIC/appointment letter
  4. Medical invoices and certificates
  5. Death Certificate (for fatal injury)
  6. Injured employee’s earnings for the 12 months immediately prior to the accident
  7. Contract agreement for yourself and the main contractor
    • (Note: Please confirm whether the main contractor/Principal has obtained separate insurance for all workers on the project. If yes, please provide insurance details and project policy.)
  8. Inpatient discharge summary/medical reports/radiology reports, if any
  9. Incident report or witness statements, if any
  10. Traffic Police Report in the event of traffic accident
  11. Traffic Investigation Report in the event of traffic accident

2

Make a claim

Submit your documents online.

Important Notes:

Kindly note that Etiqa Insurance reserves the right to request for any medical report and to request for the original bills or certified true copies and to contact the public healthcare institutions directly if needed for validation of the bill authenticity.

All information and supporting documents may be subject to review by Etiqa Insurance and we shall reserve all rights to reject any claims, recover any and all amounts, or to impose additional charges if for any reason any claim is found to be fraudulent. Etiqa shall also reserve the right to pursue any actions at law or in equity that it deems appropriate in dealing with such fraudulent activity.

Frequently Asked Questions

  1. For Fatal accidents
    1. Notify MOM as soon as possible.
    2. Submit an iReport within 10 days of notification of accident.
  2. For non-fatal accidents
    1. Submit an iReport within 10 days of notification of accident.
    2. Employees can claim compensation within one year of accident, or up to the limitation period of the Occupational Disease even if they no longer work for the employer.

The Employee should notify their Employer as soon as possible after the accident, so that the Employer can lodge an injury report (iReport) to MOM.

MOM will forward a copy of the incident report to the Employer’s insurer.

The Employee will be able to claim for the following:

a) Compensation for medical leave wages and light duties

No. of Outpatient leave/light dutiesEntitlement
First 14 days

Full Average Monthly Earnings (AME)

 

For light duties: Full AME or actual wages, whichever is higher

 

15th day up to 1 year from accident

2/3 Average Monthly Earnings

 

For light duties: 2/3 AME or actual wages, whichever is higher

 

No. of Hospitalisation leaveEntitlement
First 60 days

Full Average Monthly Earnings

 

61st day up to 1 year from accident

2/3 Average Monthly Earnings

 

 

b) Compensation for medical expenses

Employer will pay for the medical expenses related to the work accident up to a maximum limit of S$45,000 or 1 year from the date of the accident, whichever comes first.

 

c) Compensation for permanent incapacity or death

 Limits 
DeathMinimumS$76,000
MaximumS$225,000
Permanent IncapacityMinimumS$97,000
MaximumS$289,000

Get in Touch With Us

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Customer Care Service

WhatsApp / Call: +65 6887 8777
Email: customer.service@etiqa.com.sg

Walk-in Services (By appointment only)
One Raffles Quay
#22-01 North Tower
Singapore 048583

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Claims Enquiries

Email: lifeclaims@etiqa.com.sg (Life claims)
Email: travelclaims@etiqa.com.sg (Travel claims)
Email: motorclaims@etiqa.com.sg (Motor claims)
Email: nonmotor@etiqa.com.sg (Other classes of claims)