HDB Fire Claim

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HDB Fire Claim

Please contact us at +65 9695 1338 (Mr Chan Ping Siew) or +65 8218 8521 (Ms Ker Leng) for onsite survey and assistance.

Important Note:

A claim must be notified to us as soon as possible and in any case within thirty (30) days after the occurrence of any event which may give rise to a claim.

Make a HDB Fire Claim

We want to help you make your Fire Claim as simply and quickly as possible.

1

Required documents

Supporting documents:

  • Repair quotation for damaged property
  • Repair invoice for damaged property
  • Detail photographs of accidents and damaged item(s)
  • Others

2

Make a claim

Submit your claim by filling out the  claim form

Important Note:

  • We will assess the claim circumstances to determine if a site survey is necessary.
  • We reserve the right to survey the circumstances leading to claim occurrence. Any survey conducted by our surveyors will be on a without prejudice basis and without the admission of liability.

Frequently Asked Questions

You can submit your claim via our online claim form .If you require assistance in the submission, kindly contact our Customer Care Officers via WhatsApp / Call at +65 6887 8777 or email to customer.service@etiqa.com.sg.

A claim must be notified to us as soon as possible and in any case within thirty (30) days after the occurrence of any event which may give rise to a claim. You may contact us at +65 9695 1338 (Mr Chan Ping Siew) or +65 8218 8521 (Ms Ker Leng) for survey arrangement and we will guide you in your claims journey.

Get in Touch With Us

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Customer Care Service

WhatsApp / Call: +65 6887 8777
Email: customer.service@etiqa.com.sg

Walk-in Services (By appointment only)
One Raffles Quay
#22-01 North Tower
Singapore 048583

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Claims Enquiries

Email: lifeclaims@etiqa.com.sg (Life claims)
Email: travelclaims@etiqa.com.sg (Travel claims)
Email: motorclaims@etiqa.com.sg (Motor claims)
Email: nonmotor@etiqa.com.sg (Other classes of claims)