Pet Insurance Claim

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Make Pet Insurance Claim

We want to help you make your Pet Claim as simply and quickly as possible.

1

Required documents

  • Completed claim form
  • Copy of proof of valid license with Animal & Veterinary Service (AVS)


For illness / accident claim:

  • Medical report or memo stating pet details
  • Original medical bills and receipts
  • Inpatient discharge summary (if any)


For third party liability claim:

Injury to Third Party:

  • Original medical bills and receipts
  • Medical report from the attending doctor stating the nature and extend of the injury


Third party property damage:

  • Estimate repairs or replacement cost
  • Incident report (if any)
  • Photos of the damage property (if any)


Funeral expenses claim:

  • Death certificate
  • Official receipts for cremation or funeral service

2

Make a claim

Submit your documents through Tiq by Etiqa App or TiqConnect.

If you need help accessing or setting up your TiqConnect account, you can refer to the Frequently Asked Questions or contact our Customer Care Officers via WhatsApp / Call at +65 6887 8777 or email to customer.service@etiqa.com.sg.

If your claim is successfully processed, the claim payment will be credited to your eWallet the next working day.  If you wish to encash your eWallet, you may visit TiqConnect’s encashment or via Tiq by Etiqa App.